In partnership with Allianz Travel, Air France is extending its travel insurance guarantees* to protect you further in the event of an epidemic such as Covid-19. After careful consideration of the developing situation, today the airline has decided to suspend all scheduled flights to and from mainland China until … Vous pouvez à tout moment modifier vos préférences. Discover our generous baggage and cabin bags policy. Importance Notice . Coronaviruses (CoV) are a large family of viruses. For all Air France air tickets issued in Japan, a transfer surcharge is added to the base fare including a component, Japan to Amsterdam vice versa , when the itinerary includes a transfer/transfers. Learn more . Please complete the form below for any question about ticket refund. Air France corporate. Nous vous remercions de votre compréhension. About Air France and partners About Air France and partners. Shopping hours. Air France has been working in close collaboration with the national and international health authorities since the outbreak of the coronavirus. EU criticizes China for jailing citizen-journalist who reported on COVID-19 December 29, 2020 US may deny entry to foreign ofcl's who oppress journalists in spending law OK'd by Trump December 29, 2020 San Miguel Aerocity, nagawaran na ng prangkisa para sa airport sa Bulacan December 29, 2020 Lalaki timbog sa pagbebenta ng ilegal na paputok sa Bulacan December 29, 2020 Conditions pour obtenir un avoir ou un remboursement. Discover our measures detailed below. Tax refund. On Monday, the European Commission approved the proposal, saying it … COVID-19 is a new strain of coronavirus that causes illness ranging from the common cold to more severe diseases. OUR HEALTH COMMITMENT . Since May 2020 . Celles-ci exonèrent les compagnies aériennes de payer une compensation au passager. 05. If you purchased your ticket in a travel agency, please contact them directly for more information. Please contact our online customer service to change your booking. VOLS TRANSATLANTIQUES PARIS ORLY <> ANTILLES <> CAYENNE Air Caraïbes opère une desserte transatlantique régulière entre Paris Orly et ses destinations « cœur de réseau » : Pointe-à-Pitre, Fort-de-France et Cayenne. Tests Covid-19, Air France accompagne ses clients Parue le - 28 juillet 2020 — Client Air France met en place un partenariat avec les laboratoires Synlab et Biogroup afin d’accompagner au mieux ses clients dans la réalisation des tests de détection du COVID-19 demandés par les autorités avant leur départ. Pendant votre séjour Vous bénéficiez de l'assistance médicale et du remboursement de vos frais médicaux à l'étranger ou de vos frais supplémentaires en cas de quarantaine. What is coronavirus COVID-19? Due to the health situation, the authorities in some countries impose restrictions on entry, transit and stay. How do I use my voucher? Voici comment obtenir un avoir ou un remboursement. Travelling within the EU ... Covid-19 Two screening centers on departure in Paris-CDG and Paris-Orly. COMMITMENT . For more information, please read the Air France, Annuler le changement de pays ou de langue, Drop off baggage the day before your departure, Connections at Paris-Charles de Gaulle and at Paris-Orly, In-flight entertainment and WiFi on board, Intercontinental / Caribbean / Indian Ocean flights, Flights within Europe / Northern Africa / Israel, Flights in France and departing from French regions, Our solutions for companies and business travelers, BlueBiz, the program for small and medium-sized businesses, Go to the official Air France Facebook page, Assistance to passengers with reduced mobility - Saphir. Si l'avoir ou le remboursement ne vous sont pas proposés dans l'espace Mes réservations , veuillez compléter le formulaire de remboursement ci-dessous : En raison d'un grand nombre de demandes liées à la situation sanitaire (coronavirus), nos temps de traitement sont actuellement allongés. Shops are open between 08:00 and 18:00, with a break between 12:00 and 14:00. For more information, please read the Air France Cookie management policy. Whatever the reason, you can postpone your trip before the departure date of your flight, depending on the date of purchase of your ticket and the desired date of your new trip. La compagnie aérienne adapte son programme à la demande en forte baisse en pleine crise du coronavirus. Air France utilise des cookies pour assurer le bon fonctionnement et la sécurité de nos sites. Fly to France Fly to France. Air passengers' bill of rights . KLM. Avec Air France, partez à la découverte de l'ile de la Guadeloupe en prenant un billet pour cette merveilleuse destination dont les rives côtoient l'océan Atlantique et la mer des Caraïbes. The government has approved a €7bn (£6.15bn) loan to Air France, which has been hit hard by coronavirus curbs. If your flight is scheduled before 30 September 2021. Book flights to Guadeloupe and Martinique at the best price with Air Belgium. Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Les vols vers l'Italie sont ainsi diminués de 50%. There are various ways to get around Guadeloupe. The COVID-19 pandemic in France is part of the worldwide pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). Worldwide sites. Pour plus d'informations, veuillez consulter la page, Annuler le changement de pays ou de langue, Autour du voyage : hôtels, voitures, parking, Arrivées – Départs : actualité des vols, Correspondances à Paris-Charles de Gaulle et à Paris-Orly, Vols intercontinentaux / Caraïbes / Océan Indien, Vols en Europe / Afrique du Nord / Israël, Vols en France et au départ des régions françaises, Notre guide des destinations Air France Travel Guide, Nos offres pour les entreprises et les voyageurs d'affaires, Accéder à la page officielle d'Air France sur Facebook, Modalités et frais de réservation en ligne, Afficher directement le contenu de la page. En cliquant sur Accepter, vous consentez à l'utilisation de ces cookies. Transavia. To address the concerns raised by COVID-19 and to ensure your safety and that of our employees, we created Traveller Care , a program featuring new health and safety measures. Passengers departing from the United States are required to have a negative COVID-19 test (PCR test) taken 72 hours before departure. sont indispensables au bon fonctionnement de nos sites, vous permettent de réserver un billet et d'accéder à votre espace personnel en toute sécurité, ne recueillent aucune information personnelle, Nous permettent d'optimiser nos sites et de détecter d'éventuels problèmes techniques, Nous permettent de recueillir des informations anonymes à propos de vos visites sur nos sites, Ne sont jamais utilisés à des fins commerciales, Enregistrent vos préférences selon vos visites précédentes sur nos sites, Nous permettent de vous fournir des offres pertinentes par e-mail, réseaux sociaux et bannières pubicitaires, Permettent à nos partenaires de vous fournir des offres et publicités selon vos centres d'intérêt. from landlines in mainland France. By clicking on Agree, you consent to the use of these cookies. Flights to Paris, France and more than 500 worldwide destinations. Dubai. Book your flight ticket with Air France official website. As of August 1, new entry requirements for France will take effect mandating negative COVID-19 test (PCR test) results before boarding any Air France flight to France. Request a voucher or refund in My Bookings. INFORMATION. Your flight has been cancelled and you would like to travel on another flight? Due to COVID-19, some services and inclusions (at the airport, on board or at destination) may be reduced or unavailable. The Franco-Dutch airline … Compare and book all KLM flights, view great last minute offers, choose your favourite seat, check in online, book hotels and all you need for your trip. Most tickets can be changed from the My Bookings section of our website or mobile app. Consulter les mesures commerciales liées à la crise du Covid-19, Demander votre avoir ou votre remboursement en ligne dans l'espace Mes réservations. demande d'avoir ou de remboursement pour les vols du 3 mars 2020 au 31 mars 2021 (covid-19) from 8a.m to 8p.m. 11. You can make your request from the My Bookings section* of our website or mobile app. Common signs of infection include respiratory symptoms, fever, coughing, shortness of breath and breathing difficulties. Air France refund request. You can postpone your trip for any reason, receive a refundable voucher if you no longer wish to travel, or get a refund if your flight has been cancelled*. Votre vol a été annulé ou vous avez dû renoncer à voyager en raison de la crise sanitaire ? The Caribbean is the place to be!. Contact Us. tax/min. OUR AIR FRANCE PROTECT COMMITMENT . SkyTeam. Additional fees may be charged by your local telephone operator. Veuillez noter que les annulations de vols liées au coronavirus Covid-19 sont considérées comme dues à des circonstances extraordinaires. Transport. Discover the Air France universe: purchase a ticket, visit our corporate website, and gain access to all AIR FRANCE KLM Group sites. Flight Dubai - Toulouse. 3950 *€0.35 incl. If you are unable to change your ticket, please contact our online customer service. Flight Dubai - Paris. Is it refundable? The first five confirmed cases were all individuals who had recently … From Grande-Terre to Basse-Terre, and Marie-Galante to La Désirade, we’ll be calling at all of Guadeloupe’s islands.We’ll enter the tropical forests to discover amazing fresh water waterfalls completely cut off from the outside world. Greater travel flexibility . Air France-KLM expects to cancel 3,600 flights in March and for capacity on its European network to be cut by 25% as the coronavirus continues to spread globally. Air France's top priority is the health and safety of its customers and employees in France and around the world. Find all the answers to your questions in our FAQ. Air France keeps you constantly informed of any service interruptions due to meteorological conditions, technical issues or political tensions Air France Operations News - Air France official website Show the content of the page Open menu menu En partenariat avec Allianz Travel, Air France étend ses garanties* d'assurance voyage pour vous protéger davantage en cas d'épidémie telle que le Covid-19. View our measures . View our health measures . Air France collects cookies to enable the proper functioning and security of our websites, and help us offer you the best possible user experience. Abu Dhabi. Comment obtenir un avoir ou un remboursement, Pour obtenir un avoir ou un remboursement en ligne plus rapidement, rendez-vous dans l'espace. Si votre billet est remboursable, vous pouvez demander un avoir ou un remboursement. The coronavirus pandemia shocks the travel industry as never before. La direction d'Air France a annoncé ce jeudi la suspension de tous les vols réguliers de la compagnie à destination et en provenance de la Chine continentale jusqu'au 9 février. Ils nous permettent de vous proposer la meilleure expérience possible. Air France OCC is located in the head office of the company in Roissy Charles de Gaulle. Et si votre vol n'a pas été annulé, mais que vous avez renoncé à voyager en raison de la crise sanitaire, vous pouvez demander un avoir. Le départ et l'arrivée des vols Air Caraïbes s'effectuent au terminal Paris Orly 4 à compter du 10 décembre. Flight Abu Dhabi - Nice. This surcharge is applicable to all Air France air fares departing … By clicking on Agree, you consent to the use of these cookies. If your flight is scheduled before 30 September 2021, Are necessary for the proper functioning of the websites, Enable you to book a flight and access your account securely, Help us detect any bugs and improve our websites, Collect anonymous information about your visits to our websites, Store your preferences based on previous visits to our websites, Help us identify relevant e-mails, social media and banner ads for you, Allow our partners display offers and advertisements that suit your interests. Your flight has been cancelled and you no longer wish to travel? Regulations to/from China . Our policies are adapting to provide you with maximum flexibility and peace of mind. You can change your cookie settings at any time. Your health and safety remain our highest priority. Flight Dubai - Marseille. Health and Safety . You can change your cookie settings at any time. Check in online. The virus was confirmed to have reached France on 24 January 2020, when the first COVID-19 case in both Europe and France was identified in Bordeaux. Flying Blue. Our team will respond to your request as soon as possible. Fly from Fly from. Et si votre vol a été annulé en raison de la crise sanitaire, vous pouvez demander un avoir ou un remboursement.

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